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PINE CLAIMS LAUNCHES TECH-ENABLED INDEPENDENT ADJUSTING FIRM DESIGNED FOR MODERN CARRIER NEEDS

17.06.25 14:14 Uhr

Blending automation and experienced adjusters, Pine focuses on speed, transparency, and operational scale. 

OLDSMAR, Fla., June 17, 2025 /PRNewswire/ -- Pine Claims Solutions, Inc. ("Pine") today announced the launch of its independent adjusting firm focused on property field claims. Built by former carrier-side leadership, Pine merges automation-driven workflows with licensed adjusters to increase speed-to-resolution and improve the policyholder experience.

PINE LOGO - MAIN

The company's platform integrates core technologies—AI triage, real-time status dashboards, and performance-based adjuster incentives—aimed at removing inefficiencies in claims handling while supporting field staff with tools to drive better outcomes.

"We're not building around buzzwords. Our goal is to reduce friction for carriers and give adjusters the ability to focus on resolving claims—not paperwork," said Shannon J. Ludlow, CEO of Pine. "Automation should support human decisions, not replace them. That's the model we're scaling."

Pine's technology roadmap includes:

  • Automated FNOL triage: Matching losses to qualified adjusters based on geography, skill set, and workload.
  • Live dashboards: Real-time visibility for carriers and policyholders from first notice to file closure.
  • Incentive alignment: Performance metrics tied to cycle times, file accuracy, and service quality.

Pine is currently onboarding adjusters in Florida and has secured its first carrier partner. Expansion into additional CAT-prone regions is planned for 2026.

About Pine

Pine is an independent adjusting firm leveraging automation and operational discipline to deliver faster, clearer, and more scalable property field services. Built by carrier-side operators and powered by real-time workflows, Pine gives insurers the visibility and control  needed to close claims efficiently and improve the customer experience. Learn more at hirepine.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/pine-claims-launches-tech-enabled-independent-adjusting-firm-designed-for-modern-carrier-needs-302483811.html

SOURCE Pine Claims Solutions, Inc.